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Contact B1G Player for aFree Trial and Support

Request a short B1G IPTV Free Trial to check your device, player and internet connection before choosing a longer subscription.

Trial availability, duration, connection allowance and any catalogue restrictions will be confirmed before activation.

B1G Player app displayed on compatible television and mobile devices
Device testing
Setup support
Account help

What to Test During the Trial

Useful checks

  • Player installation
  • Login acceptance
  • Catalogue loading
  • Several live items
  • Several on-demand items
  • EPG
  • Search
  • Favourites
  • Audio
  • Subtitles
  • Wi-Fi stability
  • Player controls
  • Active connection requirements

Test during the hours you normally expect to use the service.

Information to Provide

Include these details

  • Device manufacturer and model
  • Operating system
  • Current player
  • Country
  • Number of connections required
  • Preferred contact method
  • What you want to test

Never post login details publicly.

What a Trial Does Not Guarantee

A trial does not guarantee:

  • Permanent availability of every item
  • Universal 4K
  • Interruption-free internet delivery
  • Continued access after expiry
  • Permission to share or redistribute access
  • Unlimited simultaneous connections

Support Enquiries

Choose the correct subject:

Trial
Plan question
Device compatibility
Installation
Login
Playback
Renewal
Payment
Refund
Reseller
Privacy
Copyright
Other

Contact details

  • WhatsApp: +44 7848 177296
  • Support hours: Monday to Saturday, 10:00–20:00 UK time
  • Expected response: usually within a few hours during support hours

Privacy, copyright and refund requests can be sent through the same WhatsApp number or the Contact form, with the correct subject selected.

Message support on WhatsApp

Trial Request Form

Request a B1G IPTV Trial

Send your device details so support can confirm whether trial access is available.

Chat on WhatsApp