B1G IPTV Terms and Conditions

Operator Details

• •Trading name: B1G IPTV Players
• •Telephone or WhatsApp: +44 7848 177296
• •Contact: use the Contact page or WhatsApp support channel

Eligibility

Customers must be at least 18, able to enter a contract and authorised to use the selected payment method.

Personal subscriptions are for lawful private use. Commercial resellers must accept separate terms.

Services

Depending on the accepted order, we may provide time-limited subscription access, private login details, compatibility trials, installation guidance, account support and approved reseller access.

B1G Player is a viewing application. Installing it does not create an active account.

Orders and Payments

The customer must receive clear information about the price, duration, connection allowance, compatibility and renewal arrangement before ordering.

An order is accepted when payment and required details have been checked and activation is confirmed.

Activation

Activation times are estimates unless expressly guaranteed.

Where supply begins during a statutory cancellation period, any required request, consent and acknowledgement must be obtained and recorded.

Subscription Term and Renewal

The account runs from activation until its expiry date.

Unless recurring payment is clearly offered and accepted, the plan does not renew automatically.

Connections and Devices

A standard subscription permits one active stream.

Customers are responsible for a compatible device, display, internet connection and home network.

Account Security

Credentials must be kept private. Suspected loss, exposure or unauthorised use must be reported promptly.

We may reset or temporarily restrict a compromised account.

Acceptable Use

Customers must not:

• •Publicly share credentials
• •Exceed connection limits
• •Restream or redistribute access
• •Resell without approval
• •Infringe intellectual-property rights
• •Bypass security or rights restrictions
• •Attack or overload systems
• •Use fraudulent payment information

Catalogue and Quality

Catalogue items, EPG, Catch-Up, languages and picture quality can change.

SD, HD, Full HD and 4K describe available source options rather than a guarantee for every item.

Trials

Trials are temporary compatibility checks and can be restricted by duration, catalogue or connection allowance.

Support

Support covers reasonable account, installation and login help. It does not include repairing a customer’s broadband, television or independent application.

Refunds and Cancellation

The Refund Policy forms part of these terms. Statutory consumer remedies remain available where applicable.

Suspension and Termination

Accounts may be suspended for serious or repeated breaches, public sharing, fraud, security threats, unauthorised resale or legal requirements.

Liability

Liability that cannot legally be excluded remains unaffected.

We are not responsible for problems caused solely by unsupported equipment, the customer’s internet provider, misuse or an unrelated third-party application.

Governing Law

These terms are governed by the law of England and Wales. UK consumers retain any mandatory protection and appropriate access to their home courts.

Contact

Questions or complaints should be sent through the Contact page or WhatsApp +44 7848 177296 with the order reference.